運送政策

Shipping Policy

Shipping Regions:

We offer international shipping to countries including New Zealand, Australia, the USA, the UK, and other selected regions. For special shipping requests, please contact our customer service team to confirm availability.

Processing Time:

All orders are processed and shipped within 1-3 business days after payment is received. During holidays or peak periods, processing time may be longer. You will receive a confirmation email with tracking information once your order has been shipped.

Delivery Time:

• USA, UK, New Zealand, Australia and other countries: 7-10 business days

Please note that actual delivery times may be affected by customs clearance, weather conditions, or other unforeseen factors.

Shipping Fees:

Shipping fees are based on your location and order amount. Specific shipping costs will be displayed at checkout.

Customs and Import Taxes:

For international orders, customs or import taxes may apply. Buyers are responsible for any such fees. We recommend checking with your local tax authority before placing an order.

Order Tracking:

All orders come with tracking information. Once your order has been shipped, you will receive an email with the tracking number, allowing you to monitor the status of your delivery via our shipping partner’s website.

Lost or Damaged Orders:

If your package is lost or damaged during shipping, please contact us within 7 days of receiving your order. We will work with you to resolve the issue by arranging a replacement or refund.

If you have any questions, please feel free to contact our customer service team at [e2898099@gmail.com].